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Sales terms
All prices are exclusive of VAT.
For orders under DKK 500 will be added a handling fee of DKK 50
Prepayment fee DKK 200
If 2 deliveries (Split-order) are requested, this will be considered as 2 different orders.
Complaints:
Upon receipt of the item, visible damage to the packaging must be noted on the shipping note!
Complaints must be made within 8 days of receipt of the item.
Returns:
- Goods cannot be returned without prior agreement.
- When returning goods in original packaging, 15% will be set off for handling.
- Items not returned in original packaging will be set off by 50%.
- Price-marked goods will not be credited.
- Items billed more than 1 month ago will not be credited.
- Only goods returned free of charge are taken.
- In the event of a faulty dispatch from our warehouse, the goods are of course exchanged at no cost.